07785586693

Support Services

Repairs, maintenance and practical support for refrigerated trailers — whether you hire from us or run your own units, we help keep things working as they should.

What We Can Help With

Fast, practical support from people who understand the pressures of events, catering and refrigerated storage.

Repairs

  • Fault finding and practical fixes
  • Door hardware, seals and trailer issues
  • Cooling-related troubleshooting

Maintenance

  • Scheduled checks and servicing
  • Preventative maintenance
  • Help keeping units event-ready

Urgent Support

  • Quick response when things go wrong
  • Practical advice under pressure
  • Support for time-sensitive events

Why Use Us?

Because we don’t just sell and hire trailers — we work with them, maintain them and understand what customers need when something needs sorting quickly.

Real Unit Knowledge

Our trailers are made for us and maintained by us, so our support is based on actual hands-on experience rather than guesswork.

  • Knowledge of refrigeration units and trailer setups
  • Practical advice that makes sense in the real world
  • Support shaped by years of events experience

Friendly, Flexible Support

We understand that if something goes wrong, you don’t want waffle — you want help. We keep things straightforward, responsive and customer-focused.

  • Fast communication
  • Flexible, practical problem-solving
  • Customer-first service

Support FAQs

Quick answers to the questions customers are most likely to ask.

Do you only support your own trailers?

No — we can help a variety of customers. Tell us what unit you have and what’s happening and we’ll advise the best next step.

Can you help if a unit fails before an event?

Yes — urgent issues happen. Get in touch as soon as possible and we’ll do what we can to get you sorted quickly.

Do you offer maintenance plans?

We can arrange regular checks and maintenance support depending on your setup and how often your units are in use.

What should I send when asking for support?

Your location, what the unit is doing, any visible issue or error, and how urgent it is. Photos are always helpful too.

Need Support?

If something’s gone wrong or you want help keeping your refrigerated trailers running properly, get in touch and we’ll help you quickly.